The Problem With Do-It-Yourself Appliance Repair

Almost everyone is always looking to save a buck. This is idea is a constant for many people regardless of the overall economic picture of the world. But perhaps now, when economic times are hardest (and indicators of growth are stagnant at best), the number of people looking for any type of savings is much larger. People scrape together money any way they can and are continually finding ways to go without or to perform the services they would normally look for elsewhere for themselves. Self haircuts, buying in bulk, discount shopping, etc. While hair will grow back, fashions are cyclical and foods can be frozen and stored for later, mistakes or excess when it comes to big-ticket items can leader much larger costs in the long-run. This is particularly true of your home appliances stove and oven repair pasadena.

Anyone with some common sense and head for putting things together can read some manuals and perform simple repairs on major appliances or, at times, even complete repairs on minor appliances. In better financial times, even these little jobs would often be sent out to the professionals, if no other reason than the convenience of not having to do the work for yourself. When money gets tight, those little jobs simply go away. How much do I depend on a toaster? Does my hair really need be curled? Do I really need to blend that, or would cutting, dicing or hand mixing work just as well? The small items that you can go with out are fine, but what about the big things?

Refrigerator repair, stove repair, microwave repair, these can all be much more complicated to fix. Yet when you don’t have the cash or even the credit to spend on repairs, you may start looking at do-it-yourself repair as the answer. The problem is, is that even the most intelligent and mechanical-minded individual can run into problems when trying to repairs on their own. When a repair goes bad and a somewhat minor problem becomes much worse, the cost of having of repairs and the complexity of the repair has just increased significantly. Now you’re looking at spending much more for a fix than if you had hired a professional appliance repair show right away. And of course, there will be times when a repair just isn’t feasible without professional tools or know-how. What then? Who fixes or replaces the appliance? The additional issue with self-repair is that it will usually void any existing warranty and any qualified repairman will know that a self-repair has been attempted.

The best option is take it for repair right away. The short-term cost may be more than you want to spend, but the long-term cost of a botched fix, increased damage or voided warranty is virtually guaranteed to cost significantly more. Even worse is that you may damage your appliance to the point where it must be replaced completely, which is obviously a huge increase in cost. If that is the case, check with your local appliance repair company, the best ones often offer discount appliances. These used, factory refurbished or scratch and dent major appliance come at a greatly reduced cost. Knowing how to fix things is a valuable skill. However, it is important that the risks are understood before attempting major appliance repair.

Five Tips to Increase Longevity of Camp Stove

Camping is an enjoyable past time with family and friends that create memorable experiences. Equally important, is the care of camping gear to increase longevity. Thus, with proper care of equipment the less maintenance the better chances the item will last for years. Here are five tips to care for your camping stove.

First, test pilot your stove at home, whether the camp stove is new or one that you have had, before setting out. This way you examine the stove for worn out parts that need replacement and if the stove is in operational form. Thus, having the time to gain access to parts and properly clean the camp stove before leaving on a camping trip. Plan ahead is excellent advice.

Secondly, try testing the boiling time of your camp stove and oven repair altadena. By doing this small task will insure the proper operation of your stove. If it takes a long time to boil a need to do some simple maintenance is probable. Do a test several times with the same pot and water level will give consistency in results.

Moreover, hang on to your camp stoves manufactures instruction manual. Not only will it provide simple maintenance tips but also provide information on safe operation. In fact, it will have diagrams for stove parts, how to light camp stove, directions to set up and cleaning procedures.

Next, use the preferred fuel for your stove. Especially, multi-fuel stoves that may give you options in fuel choices. Way on the side of preferred fuels to give your stove an increased chance of longer operation. Only use optional fuels when the preferred one is unavailable.

Lastly, the best practice is to clean up from food spills immediately or when done cooking after the stove has cooled. Most two-burner stoves are easy to clean by removing a grate to get to difficult areas of the stove. Also, remove food particles from any area of the camp stove around the burner areas. In addition, the multi-fuel stoves or compact backpacking stoves will need more attention for cleaning by the burner jet.

In brief, a camp stove that gets attention before during and after a camping trip will last for years. By reading manufactures manual, testing the performance, using proper fuels, check for worn out parts, and proper cleaning will enhance the enjoyment of future camping outings.

 

Oven Repairs

What are the important factors when choosing the best repairer for your oven or stove?

The following list should be a good start:

Do you need an electrician or gas fitter?
Does the technician have the proper certification?
Does the organisation have the proper Licenses i.e. electrical contractors license?
What are their charges?
What Brands do they service?
How do their warranties compare?
Do they have the rights parts on board?
Are they members of a peak body association?
Do they have published policies and procedures?
Well, seems simple enough, or at least if you read enough blogs etc. you will find many variations on the above list stating their method/list/tips are the panacea for your dilemma; how to choose the right repairer whirlpool stove and oven repair los angeles!

The reality is vastly different. Most people needing their oven or stove repaired don’t have time to make a list and methodically check it off before making a booking. Worse still, in little Adelaide you are limited to a handful of truly professional repairers who repair ovens and stoves for a living, where their skills, resources, stock, parts etc match your requirements.

So what can you do that is quick and easy while still improving your chances of getting a good repairer? If you don’t have time to read the complete article, you can jump to the summary at the end of the article, meanwhile the advice I can give in one sentence is two things: Remember a) most major appliance repairers will tell you what you want to hear, and b) you only get what you pay for… If you’re lucky!

However, If you’re interested in the scenic version, great, we will revisit some of the bullet points above and hopefully fine tune on your bull-dust radar.

Q. Does the technician have the right certification?

A. Yes Remember most will tell you what you want to hear. But the real answer lies in a lengthy discussion. For example; is your appliance electric or gas. Then we need to decide if the problem is electrical or gas. Most gas ovens or stoves have electrical systems within them, which, if the oven or stove is hardwired, requires a registered electrician to carry out the repair. If the oven or stove has an electrical fault and the unit is not hard wired, then the chances are the average refrigeration mechanic can undertake the repair legitimately. But and isn’t there always a but, how do you know if the unit is hardwired? And how do you know if the unit has an electrical or gas fault. Most customers won’t know! The reason these clever lists are often not all that helpful is that you have no way of knowing if the repairer has told a white lie or not. In truth, they don’t either. They need to see the job before making that judgement. And here is the reason they told you what you want to hear; because most will collect a minimum payment at the first visit regardless of whether they can complete the repair or not. The more professional repairer will tell you who you need to call, but for them, the payoff has already been achieved; that being payment for the first visit.

Q. What are your charges?

A. Various. Many will state a call out fee, plus a rate. Most call out fees include some maximum time limit i.e. 1/4 or 1/2 an hour. Some will qualify a fixed charge. Many will exclude the GST. But you, being a switched on individual, googled for a repairer that doesn’t charge a call out fee. Well, before you pat yourself on the back too hard, make sure you ask “what the minimum charge will be”. Many repairers are responding to the pressures of what we refer to as the “Deal Shoppers” who ring around town and compare prices and select the cheapest price. Those who book a call with the cheapest deal rarely end up getting the best repair. And if they do get a cheap job, there are generally good reasons underpinning that ability, i.e. cutting corners, fitting cheap or second hand parts, not paying insurances, not paying correct wages, not using qualified tradespeople, not being careful to refit covers and alike with all their screws and safety harnesses and the list goes on. Remember, you only get what you pay for.

Q. What brands do they service?

A. Your brand! – Because it’s what you want to hear! Most will tell you they can service your brand, and for the most part that’s true. On the other end of the scale are the brand specific repairers who are generally proud of the brands they service as it reflects their status in the industry. They hold it out like a badge of honour and will tell toot sweet if they don’t service your brand. Specialists will carry more parts for a given brand, so their chances of completing a job during the first visit is higher than someone who repairs everything and anything. The compromise for brand specific repairer is the list of appliances that brand covers i.e. ovens, stoves, washing machines, dishwashers, range-hoods, microwaves, dryers and others. Which means the space for oven or stove parts compete with pumps, and motors and seals and timers of the other appliances. Look for the repairer who specialises in your brand oven or stove.

Q. What is your warranty?

A. 12 months! Or at least that is the most likely answer, because it’s what you want to hear. But this is a complex piece of consumer legislation. There are two facets of warranty, labour and materials. The normal warranty for Labour is 3 months. Both of which the court will throw out the window if it is a matter before them. But these periods serve as a reasonable guide. The catch is in the judgement. If a repairer has to return to a job to repair a recall, how do you judge if the work that was done is the cause or if the cause is a different fault altogether. There is a better than good chance the latter is the case. Those companies that offer longer warranties know that the chances they will have to cover the cost of repairs under the terms of warranty are very low. In fact, it has the added benefit of acting like a loyalty program. If the warranty extends to say 5 years or 10 years or even a lifetime warranty remember you are unlikely to be able to judge if the warranty fault is what was previously repaired. So, for the period of the extended warranty you will call the warranting company first in the misguided belief the work will be done for free, which is true for very few, if any of those return visits. Remember, if it seems too good to be true… it probably is.

Q. Do they have the right parts on board?

A. Yes – Because it’s what you want to hear! Service vehicles have limited space, as such high turnover/high profit parts represent the largest volume held. Repairers often qualify the part(s) are normally held in stock. But that does not mean it is in the van that is designated for your job. No repair company doing major appliance service work is able to maintain an accurate up to date van stock. Which means more likely than not, staff taking the booking have no idea what’s in the van. Stock held in the van is only one problem, the second is the quality of the part. Elements, thermostats, hinges, door seals, etc. are not made by the brand manufacturer. Elements for instance are made by dozens of manufacturers, but they generally only make elements. Brand manufacturers purchase their elements from the more reputable suppliers, subject to a contract. However those same elements are also made by copy manufacturers. Some are good quality, some are dubious. But the difference is the price. Cheaper elements can be bought for up to 50% cheaper than the higher quality elements.

Q. Is the repairer a member of an Association.

A. Yes – you guessed it, because that is what you want to hear. Electricians are often members of NECA the National Electrical Contractors Association. The question is, how does that help you qualify the repairer is a bonafide, quality operator? Simple, it doesn’t! This group are really about electrical contractors who wire building – big and small. AIA Appliance Industry Australia is probably the main relevant association. Sadly in South Australia that will limit you to one repairer, Electrolux. My experience is that the Major Appliance Repair industry is just too small to support the real work necessary to validate a repairer as a bona fide quality operator. Just because the repairer is a member of an association doesn’t mean they will be held to a higher standard of repair.

Q. Do they have published policy and procedure.

A. Hopefully yes, but more likely no. However, this is a valid means of improving your chances of getting a quality repairer. But really who wants to or has time to read a companies policy and procedure before making a booking. No one. And then there is always the probability that the written documents, if they are made available are marketing tools rather than the method and means by which the repairer operates. Having access to a repairers policy and procedure is helpful, but only if a) you have time to read and understand them and b) if you can verify

Washing Machine Comparisons – Which Producer is the Greatest?

After a short lunch break we returned to our investigations, this was getting interesting after all! We now decided to continue with our washing machine comparisons by looking at which manufacturer is considered the best.

We looked into the fact that manufacturers buy out other companies so that they can sell at different prices under different names. However whilst the cheaper models have basic features compared to more expensive models, those machines made by the same company have the same quality of parts in them.

It made sense therefore to consider the main manufacturer because it was better to buy a quality product rather than a cheap product that had a lot of gadgets. If we were not careful we could pick a product with lots of features that we didn’t really need but think that it was a good price so we might as well get it. If we spent the same money on a machine with less features, we were probably going to get a quality product with less features lg washer repair pasadena.

We knew that GE and Whirlpool are great manufacturers and we found out that GE make Hotpoint and RCA washing machines and Whirlpool make Kitchen Maid, Roper, Sears and Kenmore. We also knew that Maytag washers have a good reputation for being reliable and that the European machines made by Miele are also really great. We had some information to start with now but there were so many features to consider. We read some reviews but it was still hard to find the best rated washing machine and in all honesty that was not necessarily going to be the best one for my sister and her specific needs..

My sister started talking about what colour she wanted, common sense was telling her that buying a designer colour machine was going to be more expensive and no matter what its colour, it would not make it clean her clothes any better or make it last any longer or be any more reliable.

In the end she decided that buying the latest colour was probably not the best way to go – she would end up having to buy lots of other items to match it and it would more than likely be out of fashion next year! In the end she did say that if she could get a silver one that she liked, she thought that would be a sensible way to go and she would be really pleased because it would look great.

We also agreed that we had to make sure that she could get the machine repaired easily in case it did break down, no use tempting fate! Warranties seemed to be very similar, mostly all manufacturers give parts and labour for the first year but after that there was a lot of different deals. Seemed to us that some of the parts that had long warranties were probably going to last a long time anyway so as long as there was a twelve months warranty on all parts and labour, she would be happy with that.

We also rang a few local companies to see which makes they repaired and whether they carried parts for all the makes or whether there would be a delay waiting for them to arrive – there is nothing worse than being stuck without a washing machine for a week or more with the dirty laundry piling up all the while.

We also asked the ones that seemed to repair most makes if they charged a call out fee and how much they generally charged for a job. There was no guarantee they were being entirely truthful but we did make a few notes of the companies we liked and what they had told us. This was another way of deciding which manufacturer is best in our washing machine comparisons.

Skilled Equipment Restore Consultants

Residence home equipment assist hold our busy lives on schedule, so it is necessary to get them mounted shortly if there’s ever an issue. Restore professionals can deal with virtually any equipment difficulty, from a whole-house heating system downside to a primary range restore, so as to get again to your regular routine as quickly as attainable.

Home equipment are available all sizes and styles, and after they’re working proper, all of them serve to make our lives somewhat simpler. After they do not work, nonetheless, our entire home existence can get thrown out of whack. As a substitute of placing up with the issue or spending large quantities of cash on shopping for a brand new equipment, name your native restore skilled. These specialists can deal with appliance-based heating and cooling techniques and single equipment points with equal ease. Whether or not you want a furnace cleansing or fridge upkeep, they’re going to have the ability to supply an reasonably priced resolution that can assist your family get again to its regular state as quickly as attainable Maytag appliance repair pasadena.

Discovering out that you’ve an issue together with your furnace, air-con system, or water heater could be extraordinarily traumatic. These are components that we use every single day and customarily take as a right as a result of we do not often see them. We undoubtedly do discover their presence, although, after they cease working accurately, and we’ve to attempt to get a very good night time’s sleep in a freezing room, or wash dishes and laundry with out sizzling water. Fortunately, equipment professionals take care of most of these points on a regular basis. When you’ve got an issue, name your native equipment knowledgeable as we speak. They’re going to have the ability to carry out the mandatory air-con service or furnace restore in a fast, environment friendly, and nonintrusive method that can allow you to get your private home life again on monitor.

Whereas having a heating or cooling system failure is noticeable all through the home, single equipment failure is not any much less of an issue. We use our washing machines, dryers, fridges, and ovens almost every single day, and we depend on them for a few of the primary requirements of life comparable to meals and clear clothes. For those who expertise an issue with one in all your home equipment, do not delay calling an equipment knowledgeable. Leaving the issue untreated not solely negatively impacts your day by day life, however you may as well injury an equipment additional by not resolving upkeep points as they arrive up. Whether or not you want a washer restore performed within the basement or a fridge restore performed within the kitchen, your native equipment knowledgeable will have the ability to tackle the job and get your private home up and operating once more.

Home equipment are a beautiful addition to our fashionable properties, however malfunctioning home equipment are extra of a drain than a profit in the case of our total high quality of life. For those who’re having an issue with home equipment comparable to water heaters or air-con models, or should you want stand-alone equipment assist with a dishwasher or dryer restore, your native equipment firm will have the ability to help you. With their assist, you can get all of the components of your private home again in good working order once more, permitting you to renew your regular dwelling routines as soon as extra.

Common Signs That It Might Be Time To Buy a New Washing Machine

The washing machine is an appliance that we will come to depend on regularly; most washing machines are used at least once or twice per week. This amount of use can mean that unfortunately as time goes by our washers may begin to develop some wear and tear that can mean they become less effective or break down.

Common problems such as increased noise and wobbling may be able to be fixed but if you have found that you regularly have to call for repairs then it may be time to buy a new replacement. The following is short list of common faults that can happen with these machines and may be its way of telling you it’s time to trade up.

A lack of water can point to the hose and water supply samsung washer repair pasadena, sometimes as the machine is operating it can shake the hose loose which as well as making your washer useless it can lead to leaks and flooding. Make sure all hoses are securely attached to your washing machine and clean the filter regularly to make sure it isn’t clogged or has become defective. If you find your washer is struggling to drain after use or isn’t losing water at all then the outlet hose could be twisted or have a kink in it, when moving your washing machine always make sure the hoses are clear and flowing properly.

The excessive shaking of some washing machines can be annoying because it can cause knocking noise when the appliance is stored under a cupboard or it can shake so much that the appliance shifts and moves from its proper place. This can be down to the floor being uneven but could also mean that the counterbalance weights inside the machine are damaged or misaligned.

Whilst some repair jobs can be done easily many will require an in depth repair job to be done and if this is happening more frequently then you will want to make sure that you replace your washing machine with a more energy efficient and feature filled version. There are a lot of newer models available with features that can make washing your clothes and other laundry much quicker and easier whether it is a greater range of wash cycle settings or being able to automate the washing and drying process.

The Essentials of Appliance Repair

When your home appliances break down, most people look into the phone book looking for their favorite repairman. It simply follows common sense that repairing your microwave, dishwasher, or washing machine is very dangerous, and you should let a licensed technician to do the repairs for you. However, if the repairs are minor, then you can attempt to do them on your own as long as you follow basic safety procedures. Here are some essentials that you should follow when you are repairing appliances on your own.

Find out if your warranty is still valid or not – Today’s appliances come with warranties which become void if the appliances are opened by an unauthorized person. If the warranty is valid, then you should take the appliance to the repair store kitchenaid appliance repair los angeles.

Find out the reason why the appliance broke down – This is important so you know where to concentrate your efforts. It also allows you to see if you need to buy any replacement parts or not do not go replacing parts blindly.

Try to find some assistance from a technician – This is a good idea since he or she can point you in the direction of the most likely cause of the malfunction. You can do this over the phone and follow the instructions given

Switch off the appliance before you open it – Some appliances emit harmful waves when they are open, and there is the danger of getting electrocuted. Always remove the appliance from the mains before you attempt to repair it.

Get to a well lit area – some of the inner workings of these appliances are very small, and you need a well lit area in order to see what you are doing. If the area is spacious then it is better because you will have a lot of space in which to place your tools and spares.

Get some help – if the appliance is too heavy to handle by yourself, then you should get someone to help you move it. It would be a shame to try a lift an appliance and end up in hospital with a sprained back.

Tools and documentation – Get repair documentation which will give you a list of the tools that should be used to repair the appliance. If it did not come with such documentation, you can look for it on the Internet.

Appliance repair tools

Every profession has tools which they uphold as the most important. When it comes to repairing appliances one tool that you should have is the voltage meter. When you measure the current that is flowing through the appliance you will be able to gauge where the problem is. With this tool, you will be able to know where a shortage has occurred, or a part is defective. This is like the stethoscope that doctors use to listen to your heart beat and breathing. You can also use it to measure the voltage in your outlets so you can see whether this is the cause of your appliances braking down.

The right cleaning technique for your Oven Cleaning preferences

If you don’t want to waste your time cleaning your oven, you’re able to book an expert Oven Cleaning service. If you decide to hire a specialist, you’ll see that just after the service, your oven will look as if it came off of the showroom floor. Your oven will look a lot better, it’s going to smell fresh and it’s going to perform as if it was just purchased. The cleaners will make sure all of the dirt and rubbish are taken out of the oven and the cleaners that have been used throughout the service are properly cleaned. That way, you will be able to use your oven straight after the service.

The cleaning strategies used nowadays are usually kind to the environment but different companies provide different types of services. The cleaning agency you decide to hire should use solvent free and caustic free products. If the cleaning agency uses these techniques of cleaning you will not have to fear about noxious fumes and your oven is going to be safe to use as soon as the service is completed samsung stove and oven repair pasadena.

Specialist cleaners will go a long way to ensure that your oven is fully clean. Most of the time, the cleaners will take out the removable parts and clean them to ensure that all of the unwanted fat and filth have been eliminated. If you’re not satisfied with the cleaners’ job or if you think they’ve neglected something, you could inform them and they would be prepared to do it again.

Cleaning an oven isn’t always an enjoyable task but it is important particularly if you use your oven on a regular basis. Effective cleaning will help to keep the oven fully clean and free of dirt. By having your oven properly cleaned, you can be sure that the food being prepared inside is great for consumption and it hasn’t been damaged in any way. Professional cleaners have a lot of practical experience and they know which products are most efficient and are not harmful for you and your loved ones. They could even give you recommendations on after care and easy methods to keep your oven spotless for more time.

If you are ready to have your oven expertly cleaned, you just need to locate a cleaning company in your area that will be happy to take on the job for you.

DYI Dishwasher Repair

If you’ve ever dealt with a broken dishwasher you know what a pain it can be. Some problems are harder to deal with than other, and many problems are quite common. However, most people think when problems arise, first step is calling a Utah plumber. But many basic repairs can be done by yourself without the help of a technician.

Don’t be intimidated by do-it-yourself dishwasher repair. A few easy tips can give you confidence to care for one of the most important appliances in your home. Without any formal training, you can do several things to service your own dishwasher kenmore dishwasher repair altadena.

First let’s understand what the most common dishwashing dilemmas are.

1) Is a dishwasher that that doesn’t properly wash.
2) Is dishwashers that don’t properly drain.

Tips to solving these everyday issues are detailed below.

What to do with a dishwasher that doesn’t wash!? If you find your dishes are still soiled after a washing cycle, your dishwasher may not be getting enough water or any water at all. Easily check your sink’s shut-off valve first to make sure water is getting through to the dishwasher.

If you find that water is available to your unit but dishes remain unclean, you may have three separate problems. A clogged spray hole, ultra hard water, or a faulty internal water valve is the next items to check on. First check the first two issues, only after you conclude the spray holes and water are in good working condition will you look into the internal water valve. You may have to resort to calling the Utah plumber if the valve is broken. But look into the ducting and hard water before making that call.

First inspect each spray hole to begin your ducting check. Often times holes become clogged from soap or food. Just clear anything trapped inside manually. If everything is clean in the spray arms and your dishes are still coming out dirty, you may have a hard water issue. Products can help soften water in your dishwasher; check with your washer’s manufacturer to learn what brand is recommended. Simply follow the product’s instructions this might solve the problem altogether.

Now back to our second major problem: drainage. To solve drainage issues, begin by checking the air gap located next to your sink’s faucet. The drain hose connected to it the air gap can become plugged food particles. Clean both out by hand and then run another wash cycle to test drainage. Most likely your system will now be able to drain.

How to Find Appliance Repair Services in Your Area That Offer the Help You Need

Appliances bring a great deal of ease and convenience to modern life, but when they break down it can feel like everything’s grinding to a halt. When something goes on the fritz and you need a stove, dryer, or dishwasher repair, there’s nothing worse than calling someone in to help who does the job poorly. Not only does that cause you additional inconvenience, but it puts you in a position of feeling like you’ve wasted both your time and your money. In order to prevent this from happening to you, make sure you know what to look for in an appliance repair company before you call. That way you’ll be able to avoid unpleasant surprises, and you’ll get your home appliances back in working order without a lot of drama.

When you’re in the market for an appliance pro maytag dishwasher repair pasadena, one of the first things to find out is what type of attitude the company has toward time. When are they open? Do they offer emergency service? Do they contact you back quickly if you leave a message? When you need help with a washer repair, for example, you want to make sure that you’re hiring a company that respects your time and is both willing and able to get the repairs done as soon as possible. There’s no sense in paying money to someone who’s going to do the work only when it’s convenient for them. Any appliance repair service worth its salt will be more interested in making sure that your appliances are up and working again in the time frame that is most convenient for you. Another time-related element to look into when you need appliance help is the length of time for which a company guarantees its work. Some companies have one warranty on labor, and another on parts. Check out all of those policies ahead of time, and go with your gut in terms of which setup is best for you.

In order to choose a repair service that’s best for you, another element to look into is what types of appliances particular companies specialize in. There is a large amount of overlap from company to company in terms of what services are offered. Most firms, for example, service major appliances. This means that they perform refrigerator repair, dryer repair, and stove repair work on a regular basis. In addition to that, however, some companies also offer services such as microwave repair, garbage disposal repair, and even air conditioning and furnace repair. If you are looking to hire an appliance professional for help with one of the less standard appliances, make sure that they truly have the experience and the know-how to provide the assistance you need. There’s nothing wrong with shopping around a little until you find a professional who you are sure knows how to tackle the task at hand.

When you need an appliance repair pro to help get your home back in working order, make sure you find a firm that offers what you need in terms of attention to time and in terms of familiarity with the job. Addressing these aspects ahead of time will ensure that you are satisfied with both the company and with the appliance repairs that they provide.